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Thank you for your purchase and choosing Alinas. You have 30 days to decide whether to keep the ordered product(s), or to exchange or return for longlife roses and 7 days for fresh cut roses


The process of exchanging and returning is easily executed. Simply send an e-mail to with the following:

– Whether you want to exchange or return with a short explanation.
– Include the order number
– Your name
– Banking details

The next step is sending the package to:
Pauluspotterstraat 6
7556 GG Hengelo

The product has to be in its original state with its labels on.
After we receive the product, the money will be transferred back as soon as possible. Shipping costs for returns are always at your own expense.

For more information, kindly visit our website.

Best Regards,

Team Alinas

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